Case Studies
Case Study: Reusable pallet wraps
Client: Multinational Furniture Manufacturer
Region: UK, Europe, USA
Solution by: Palband – Reusable Solutions for Reliable Logistics
Overview
This electrical supplier deals with multinational IT contractors with one in particular stating that all suppliers must deliver goods completely free of any plastic, which even comes down to the tape on the boxes. We designed and manufactured a bespoke reusable pallet wrap with metal components to ensure longevity and this included a large logo for added security and to increase brand awareness. These wraps are now several years old and are still working effectively to meet the client’s needs.
The manager was so impressed by the product we supplied that he wrote the following testimonial which really epitomised our whole attitude and focus to meet the brief perfectly every time.
- Excessive Plastic Waste: The sheer volume of shrink wrap used on every stillage—across thousands of deliveries—generated a significant amount of single-use plastic waste. This clashed with the company’s growing focus on sustainability and their commitment to reducing environmental impact.
- Inconsistent Application: Shrink wrap was often applied unevenly across sites and by different teams, leading to unpredictable levels of security.
- Product Damage: Inadequate or loose wrapping occasionally allowed heavy boxes to shift during transport. This led to goods arriving damaged or, in some cases, completely unsellable—impacting both customer satisfaction and financial performance.
Our Solution
Palband designed and delivered a custom reusable stillage side system, developed specifically for the unique challenges of flat-packed furniture logistics.
- Durability First: Each unit features robust construction, with integrated metal reinforcement to withstand repeated use and protect contents during long-haul transportation.
- Secure and Reliable Fit: The reusable sides ensure consistent load containment—no variation in application, no risk of under-securing. This dramatically reduced movement during transit and virtually eliminated damage caused by shifting loads.
- Sustainability Impact: By removing the need for shrink wrap, the company cut down on hundreds of tonnes of plastic waste annually—supporting their ESG goals and improving their environmental footprint.
The Results
- Plastic waste reduced by over 90% on stillage-wrapped shipments
- Significant reduction in product damage, with a notable drop in customer complaints and returns
- Improved efficiency during loading and unloading, thanks to the simplicity and uniformity of the reusable system
- ROI achieved within the first 12 months, with long-term savings projected across all operational regions
“PalBand were absolutely instrumental in us achieving our complete removal of single use plastic pallet wrap from our weekly deliveries to a major contract customer. They worked with us to design a bespoke product fitting our exact needs over the course of several consultations, with several prototype & field tests. Our customer was very impressed with the final product and it has recommended it to other suppliers into their stores. PalBand’s responsiveness, professionalism and a patience we probably didn’t deserve was very much appreciated and I would not hesitate to recommend anyone looking to reduce their SUP footprint to work with them; you absolutely will not be disappointed!”
Logistics Manager, Multinational Furniture Company
