British Retailer Achieves Reliable Chilled Deliveries with Palband Covers
Case Study: Furniture Manufacturer Reduces Plastic Waste with Reusable Stillage Wraps
Client: Mike Napthine
Region: UK, Europe, USA
Solution by: Palband – Reusable Solutions for Reliable Logistics
Overview
A world-famous British retailer required a reliable insulated roll cage cover to keep chilled foods at the correct temperature during transfer from delivery vehicles to stores. Maintaining food safety and quality was the top priority, particularly where delays might occur between unloading and storage. The retailer also wanted the solution to reflect its strong brand identity while supporting sustainability goals through a long-lasting, reusable design.
- Excessive Plastic Waste: The sheer volume of shrink wrap used on every stillage—across thousands of deliveries—generated a significant amount of single-use plastic waste. This clashed with the company’s growing focus on sustainability and their commitment to reducing environmental impact.
- Inconsistent Application: Shrink wrap was often applied unevenly across sites and by different teams, leading to unpredictable levels of security.
- Product Damage: Inadequate or loose wrapping occasionally allowed heavy boxes to shift during transport. This led to goods arriving damaged or, in some cases, completely unsellable—impacting both customer satisfaction and financial performance.
Our Solution
Palband developed a set of fully customised Insulated Roll Cage Covers tailored precisely to the retailer’s cage sizes and operating requirements. Each cover features a multi-layer construction with thermal insulation, a durable waterproof outer surface, and a reflective silver foil inner lining to maintain temperature consistency throughout the cold chain. The thickness of insulation was calculated to extend the safe transit window beyond the required time, providing full assurance that any short delay would not compromise food quality.
To align with the retailer’s distinctive visual identity, we branded every cover with their logo and colour palette, ensuring a professional, consistent look across all locations. The final product combined function, durability, and presentation, delivering a premium reusable solution that supported both operational and environmental objectives.
The Results
- Extended chilled transit time and improved cold chain reliability
- Branded, professional presentation consistent with retail identity
- Reusable, durable design reducing plastic waste and ongoing costs
- Waterproof, insulated, and reflective materials for long-term performance
“Palband’s insulated roll cage covers gave this retailer the confidence to maintain perfect chilled conditions while enhancing their brand presentation and eliminating single-use packaging,”
Mike Napthine, Client Solutions Lead, Palband.
